Product Management
Product Lifecycle, Discovery, Strategy, Roadmap, Prioritization, Requirements, MVP / MLP, Validation, Feature Management, Adoption, Go-to-Market, B2B, B2C, SaaS, RICE, SWOT
Professional Capabilities
A broad capability map connecting product, systems, execution, customers, data and technology. Click any capability to see an explanation, workplaces and projects where I used it.
Click a capability to see an explanation, the workplaces and the projects where I used it.
Customers & Users
User Needs Analysis, Feedback, User Journey, Consumer Insights, Personas, Pain Points, Enterprise Customers, Escalations, Critical Incidents, Engagement, Support, Guidance
System Analysis
Requirements Analysis, Business and Functional Requirements, Process Analysis, Scope, System Constraints, Input / Output / Reporting, Data Structures, End-to-End System Thinking
Project Management
End-to-End Project Management, Planning, Task Management, Scope, WBS, Risk Management, Dependencies, Delivery Bottlenecks, Stakeholder Management, Implementation, Rollout, MS Project
Development & Technology
Software Development, MAGIC, C/C++, .NET, HTML, Debugging, Oracle, MS-SQL, Btrieve, Azure, ERP/SAP Integrations, CRM
UI/UX
UI/UX Optimization, UI Characterization, User Experience, Process Redesign, Simplifying Complex Processes, Clear Information Displays, Friction Points
Data & Analytics
Data-Driven Mindset, Metrics, KPIs, Performance Tracking, A/B Testing, Feedback Analysis, Adoption Measurement, Dashboards, North Star Metric
Problem Solving
Critical and Analytical Problem Solving, Root Cause, Alternative Solutions, System-Wide Thinking, Creativity, Out-of-the-Box Thinking
Communication & Leadership
Stakeholder Management, Cross-Functional Collaboration, Leadership Without Authority, Ownership, Teamwork, Cross-Department Leadership, Emotional Intelligence
Business & Compliance
Business Thinking, Pricing, Market Research, Business Value, SMART Goals, Storytelling, Regulation, Compliance, Payroll, Data Protection, Security, Incident Planning
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